Privacy Policy

Effective Date: February 17, 2025

Micron Knives (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, create an account, place an order, contact us, sign up for communications, or otherwise interact with us.

By using our website, you agree to the collection and use of information as described in this Privacy Policy.

We collect information that you provide directly, information collected automatically through your use of the website, and information from third-party services used to operate our business.

A. Information You Provide Directly

We may collect personal information when you:

• Place an order
• Create an account
• Contact us
• Sign up for email or SMS updates
• Submit a form
• Request customer support
• Participate in promotions, reviews, or other website features

This information may include:

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Account login information
• Order details
• Customer service messages
• Any information you choose to provide through forms, emails, or messages

B. Payment Information

Payment information is processed securely by third-party payment processors. We do not store full credit card numbers on our servers. 

Depending on the payment method used, our payment processors may collect or process:

• Payment card details
• Billing information
• Transaction details
• Fraud prevention and security data

C. Information Collected Automatically

When you visit or interact with our website, we may automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Products viewed
• Cart activity
• Referring website or source
• Approximate location based on IP address
• Date and time of visit
• Website interactions and performance data

This information helps us operate the website, improve user experience, analyze traffic, prevent fraud, and support marketing efforts.

We may use personal information to:

• Process, fulfill, and ship orders
• Create and manage customer accounts
• Provide customer service
• Send order confirmations, shipping updates, and account notices
• Respond to questions or support requests
• Improve our website, products, and services
• Personalize your shopping experience
• Analyze site traffic and performance
• Send marketing emails or SMS messages if you opt in
• Prevent fraud, unauthorized transactions, abuse, or security issues
• Verify order eligibility where needed
• Comply with legal, tax, accounting, and regulatory obligations
• Enforce our terms, policies, and agreements

Micron Knives sells products that may be subject to federal, state, local, or carrier-specific laws, rules, and restrictions. You are responsible for knowing and following the laws that apply to your purchase, possession, use, and receipt of any product ordered from our website.

We may use personal information, order details, billing information, shipping information, payment information, location information, and fraud prevention data to:

• Review whether an order can be processed
• Determine whether we can ship to a particular address or location
• Help prevent unlawful, restricted, or fraudulent purchases
• Comply with applicable laws and carrier requirements
• Respond to legal, regulatory, or law enforcement requests
• Refuse, cancel, or refund an order when appropriate

If age verification, identity verification, or additional eligibility review is required, we may collect or process information needed to complete that review. If a third-party verification provider is used, that provider may process the information according to its own privacy practices.

We use cookies, pixels, tags, scripts, and similar technologies to operate and improve our website.

These technologies may be used to:

• Keep items in your cart
• Remember account or site preferences
• Understand how visitors use the website
• Measure website performance
• Improve product pages and checkout flow
• Detect fraud or security issues
• Support advertising, retargeting, and marketing campaigns

You can control cookies through your browser settings. If you disable cookies, some website features may not work properly.

We may use analytics and advertising tools to better understand website traffic, product interest, and marketing performance. These tools may collect information about your device, browsing activity, pages viewed, products viewed, and interactions with our website.

We do not sell personal information for money. However, some analytics, advertising, or tracking technologies may be considered “sharing,” “targeted advertising,” or similar activity under certain privacy laws. Where required by law, you may have the right to opt out of certain uses of personal information for targeted advertising or cross-context behavioral advertising.

If you provide your email address or phone number, we may use it to send:

• Order confirmations
• Shipping updates
• Account notices
• Customer service responses
• Important website or policy updates
• Marketing messages, if you opt in

Marketing emails will include a way to unsubscribe. You can opt out of marketing emails by using the unsubscribe link in the email or by contacting us.

If you opt in to SMS messages, message and data rates may apply. You can opt out of SMS messages by replying STOP or following the instructions provided in the message. Transactional messages related to orders or customer service may still be sent where permitted by law.

We do not sell your personal information for money. We may share personal information with trusted third parties only as needed to operate our business, provide services, comply with the law, or protect our rights.

We may share information with:

• Payment processors
• Shipping carriers and fulfillment providers
• Website hosting providers
• Ecommerce platform providers
• Email and SMS service providers
• Analytics and advertising providers
• Fraud prevention and security providers
• Customer support tools
• Accounting, tax, and business service providers
• Legal, regulatory, or law enforcement authorities when required or appropriate

We may also share information if necessary to protect our business, customers, website, property, legal rights, or the safety of others.

Our website may include links to third-party websites, tools, payment processors, shipping services, social media platforms, or embedded content. We are not responsible for the privacy practices, content, or policies of third-party websites or services.

When you interact with a third-party service, that third party may collect information according to its own privacy policy.

We retain personal information for as long as reasonably necessary to:

• Provide our products and services
• Maintain customer accounts
• Process and document orders
• Provide customer support
• Meet tax, accounting, and business record obligations
• Prevent fraud and security issues
• Resolve disputes
• Enforce our terms and policies
• Comply with legal obligations

When personal information is no longer needed, we may delete, anonymize, or securely retain it as required or permitted by law.

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, server, database, payment system, or internet transmission is completely secure. We cannot guarantee absolute security. You are responsible for keeping your account login information confidential and using strong passwords.

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information. These may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a copy of certain personal information
• Opt out of marketing communications
• Opt out of certain targeted advertising or sharing activities, where applicable
• Limit certain uses of sensitive personal information, where applicable
• Not be discriminated against for exercising privacy rights

To make a privacy request, please contact us using the information listed below. We may need to verify your identity before processing certain requests.

You may also update certain account information by logging into your account.

Our website and products are not intended for children. We do not knowingly collect personal information from children under 13.

You must be of legal age and legally permitted to purchase, receive, possess, and use the products offered on our website. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

We may use and disclose personal information when we believe it is necessary to:

• Detect, prevent, or investigate fraud
• Protect against unauthorized transactions
• Maintain website and account security
• Enforce our terms and policies
• Protect our rights, property, customers, or others
• Comply with subpoenas, court orders, legal processes, law enforcement requests, or regulatory requirements

If Micron Knives is involved in a merger, acquisition, sale of assets, restructuring, financing, or similar business transaction, personal information may be transferred or disclosed as part of that transaction.

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal obligations, or privacy practices.

When we update this Privacy Policy, we will revise the effective date above. Changes will be posted on this page. Your continued use of the website after any update means you accept the revised Privacy Policy.

If you have questions about this Privacy Policy or would like to make a privacy request, please contact us:

Micron Knives
Email: [email protected]
Phone: (717) 715-0093